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    FAQ

Questions we get asked all the time!

We regularly update this so please check back soon!
Where will my vehicle be taken for Routine Vehicle Maintenance?
When requesting Routine Vehicle Maintenance your vehicle will be delivered to a Quicktoo approved Preferred Service Location in your area.  You will be shown a list of these Preferred Service Locations on your mobile device.  The Quicktoo recommended location is shown in the blue box at the top of the list.  The recommended location is based on a variety of items including distance, hours of operation, pricing and scheduling.  You may, in most cases, be able to choose another Preferred Service Location from the list.
How do I know my vehicle is in good hands?
Each Driver is given a thorough background check and Customers have the option of rating the Driver.  The Customer has the ability to watch their vehicles throughout the entire process using the navigator on the App.
How much does Routine Vehicle Maintenance Cost?
Routine Vehicle Maintenance is based solely on the length of the service,  Pricing does not begin until your vehicle is picked up by the Driver and ends when the Driver returns the vehicle to you.   Currently, a 30-minute service would cost $17.95, a 45-minute service would cost $23.92 and a 1- hour service would cost $29.89 plus the parts and labor.  
Can I choose a favorite Driver
Yes, you have an option of choosing your favorite Driver.  The Driver is given 10 minutes to accept your request before other Drivers are alerted.
Is my information secure?

You can be assured that your information is protected. All data is secured by a compliant payment processer.

Is my vehicle insured ?
Yes. Your vehicle is fully insured while in the care, custody and control of a Quicktoo Service Provider
I work in an office park, what if the Service Provider has to park my vehicle in a different spot?
The Driver will make every effort to return your vehicle to the same location or another spot close by. When this is not possible, the  Driver will inform you personally or send you a text as to its location.

Cannot find your answer ?

Email Support
The staff at Quicktoo is eager to help you.  Please contact us at cs@quicktoo.com
Call Center
Call us at 774-501-2347
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